Showing posts with label bad customer service. Show all posts
Showing posts with label bad customer service. Show all posts

Monday, January 21, 2008

Learning from Las Vegas - Inside the decorated shed

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When last we met, I had been re-routed from San Fransisco to Las Vegas to catch an 11:30 flight from Las Vegas, Nevada to Eugene, Oregon.
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This is a poster for Hedi Fleiss's Stud Farm.
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At 11:45 we were told that while our plane was here, our crew was NOT.
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We were told that a crew was on it's way from Arizona or New Mexico or maybe it was old Mexico.
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We were also told not to wander off, as once our crew arrived they would have no problem leaving us behind. (Except when he said it it sounded less friendly)
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This is a vending machine where you can buy digital cameras.
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and ipods.
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This is a machine where you pay $5 to charge your cell phone. I felt like a chump having to use it.
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At about 12:45 we were told that our crew would be getting in at 2:30am.
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One man, who fancied himself a hero and representative of the downtrodden travelers, loudly demanded to see the manager. The manager did, eventually, show up, at which point she repeated the same information from before, this time in a more authoritative voice.
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I had a quarter in my pocket so I tried to play a slot machine.
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The woman in charge of the machines basically told me that my money was no good here.
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We (the downtrodden travelers) went to sleep on the floor of the airport while being gently soothed by the melodic chiming of slot machines.
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At 2:00am I was awoken by another passenger telling me that our flight had been canceled.
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We all waited in a very long line waiting to get new flights and $10 meal vouchers.
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I was given a new flight to Eugene by way of Phoenix, Arizona; leaving atr 11:45am. I was told that this was one of the better flights.
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It was about 5:00am after waiting in the longest/complainiest line ever.
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You can see the Las Vegas strip from the airport, so I decided to try and walk there.

Tuesday, January 01, 2008

Welcome to ought-eight

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For new years; Megan and Lily said they were wearing dresses. I said I had a blazer and a hat.
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I forgot my hat.
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At McMinnimans; the kitchen was out of food and I think one or all of the servers hated us.
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I don't know what we did to make them mad.
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We went to a bar that was filled with old people.
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Bob Sutherlan sang us a song with ukulele accompaniment.
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The TV in the bar was showing the ball dropping in Time Square.
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It was still one hour until midnight.
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We decided to go elsewhere.
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Lily and Greg "shotgunned" cans of Bush Light.
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A couple at the bar was inspired and "shotgunned" beers of their own.
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An old man at the bar made lewd comments to Megan.
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In an attempt to thwart the old mans advances; Megan said I was her boyfriend.
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This had little effect on discouraging the old mans inappropriate comments.
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I don't know how many times I had to say "get lost you dirty old man, this be my woman!"
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He eventually left.
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Dancing and New Years festivity insued.
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We all made spectacular-yet-unattainable New Years resolutions.
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Oh wait, no we didn't.

Gabriel Burian-Mohr